For technical support, please click on the Help Center/Tech Support button on the bottom of the platform home page.
Will sessions be available online during and after the conference?
Yes. Sessions should be available for on-demand viewing within 24 hours for any registrants unable to attend a session.
**Please note that credit will not be given to registrants who did not participate in the live event.
How long will all recorded sessions and live broadcasts be available?
Paid registrants will have access to on-demand content for 90 days after the conference. After 90 days, some conference highlights may become available to the public.
In what language will the conference be broadcast?
The iwCLL sessions will be presented in English only.
Can my computer or mobile device handle the event?
You will need access to an updated internet browser and good strong internet connection. Sessions can be viewable on a phone, tablet or computer. The best experience will be on a Google Chrome internet browser with a minimum internet speed connection of 2MB/s upload/download.
Will I be able to see the presenters for each session?
Yes. You will be able to see all session speakers along with their presentations.
Key Dates for Content on the Platform
How do I log into the iwCLL conference platform?
Visit the conference website: https://iwcll2023.eventscribe.net/
You’ll be directed to the iwCLL log-in page. You will be prompted to log in with your Username and Access Key provided in the email from iwCLL.
If you forget your login, click “Forgot Access Key”. The first time you log-in you’ll be asked to accept the privacy policy and set-up your profile.
You’re now logged in! You can start favoriting sessions and events to save them to your schedule.
I have registered for the conference but when logging in, it says “Account was not found” or I used the “Forgot Access Key?” link but haven’t received the email.
Please email iwcll@bioascend.com for further assistance.
How do I download the iwCLL mobile app?
The app will be used to send reminders for important events, see your schedule, submit your CEs, view Posters and watch sessions on the go.
Step 1: To download the mobile app, Install the free 'eventScribe' app from the App Store or the Google Play Store. Search for ‘iwCLL 2023’.
Step 2: You will be prompted to log in with your Username and Access Key provided in the email from iwCLL..png)
What type of device do I need to use the app?
Android Devices: Android OS 6.0 or higher.
Apple Devices (iPhone or iPad): iOS 10.0 or higher.
How do I update my profile or add a photo?
Website:
While logged in to your account, navigate to your profile by clicking on your first name and last initial in the top right corner, click the drop-down arrow, and select My Conference Profile. To add a photo, click Upload Photo, crop as needed, and then click Save My Profile.
App:
Navigate to your profile by clicking the three bars menu in the upper right-hand corner of the app main screen. Press the settings gear icon and scroll down to the field you wish to update.
How do I access the sessions, and other conference materials?
Once logged into the website, the vertical menu on the left side of the screen will give you options for browsing the various aspects of the conference. In the App, program content can be found by navigating to the appropriate button on the main screen: YIM Program, iwCLL Program, Poster Gallery, and Exhibit Hall. Some features are only accessible to registered delegates.
How do I view posters?
In the website, navigate to the vertical menu on the left side and there will be several options to search and view posters in the Poster Gallery or Poster Wall. The Poster Gallery can also be found on the button in the main home screen. You are able to search by topic, title, and author. Once you have selected a poster to view, the pop-up will include a thumbnail image. Select the thumbnail to zoom in and out for better viewing.
How do I modify the settings I selected when I logged into the app (e.g., edit my profile, update privacy options)?
Settings can be modified by selecting your name in the top right-hand corner of the main screen, select My Profile from the drop down. On the networking tab on your profile page, you can adjust your privacy options. .
How do I view my favorited sessions, posters, and exhibitors?
On the website, to view your favorites, select your name in the top right-hand corner of the main screen. Select My Experience from the drop down. To view your favorites or the schedule you have created within the app, navigate to the "My Schedule" button on the main screen.
How do I take notes or draw on presentation slides?
To take notes or draw on presentation slides, you must first pre-load the slides. Slides will be available 2 hours before the presentation time. Navigate to a presentation, select “View Slides,” and then “Notes.” Use the “Notes” mode to type notes adjacent to the slide. To return to the full slide view, select “Nav.” Notes are automatically saved. Use the “Pen” to draw directly on the slide and the “Marker” to highlight areas of the slide.
How do I take notes when there are no slides?
Navigate to a presentation, select “Take Notes,” then select the “Notes” mode to type notes adjacent to the blank slide. To return to the full view, select “Nav.” Notes are automatically saved.
How do I send/retrieve messages to/from other app users within the app?
To send a message to an app user click the "Attendees" tile on the app’s home screen. Next, select the name of the user to which you would like to send a message and then select the "Send Message" button on the navigation bar located at the bottom of the screen. Type your message and send. Received messages can be found by selecting the "Messages" button located in the navigation bar at the bottom of the app’s main screen.
Accommodations
Closed Captioning is available for the On-Demand Presentations.
Instructions for Credit
In the iwCLL website, access through the Evaluation/Claim CE button on the homepage. Please complete any Session Evaluations for which you attended as well as the mandatory Overall Conference Evaluation to receive your credit/certificate. From the Task List area, you will be able to select Sessions Attended, Select Certificate Type, complete all Session Evaluations and the Overall Conference Evaluation, and Download Certificates.
Delegates have until November 10, 2023 to claim CE or receive a certificate of attendance.
*Please note that credit will not be given to registrants who did not participate in the live event.
Accreditation
Physician Continuing Education
PACE designates this live activity for a maximum of 22 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
International Physicians
The UEMS-EACCME® has had an agreement of mutual recognition of credits with the American Medical Association (AMA) for live educational events and for e-learning materials since the year 2000. The agreement was renewed in 2022 for another 4 years. Upon completion of this activity, PACE will provide European physicians with a certificate that lists the number of AMA PRA Category 1 Credits™ and a statement that refers to the AMA agreement with the EACCME.
